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7 yrs ago
Dear Piyush,
You may file a lawsuit against the insurance company in consumer court or civil court. However, it is better to follow the complaint process before filing a suit in court.
Procedure to file a complaint against the insurer
1. Approach The Grievance Redressal Officer of concerned insurance company (Mandatory)
2. Lodge your complaint with Integrated Grievance Management System (Optional)
3. Lodge a complaint with Ombudsman
4. Lodge a complaint with Consumer Court or Civil Court
If you are lodging your complaint in consumer court so you may represent your case by your self without an advocate.